Privacy Policy

Effective Date: July 2, 2026

At Snova LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

• Personal information such as your name, email address, phone number, shipping address, billing address, and payment details.
• Account information if you create an account with us.
• Order history and purchase information.
• Device information, including browser type, IP address, operating system, and device identifiers.
• Website usage data collected through cookies and similar technologies.

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support and respond to inquiries.
• Send order confirmations, shipping updates, and service-related communications.
• Improve our website, products, and services.
• Personalize your shopping experience.
• Detect and prevent fraud or unauthorized activity.
• Comply with legal obligations.
• Send promotional emails and marketing communications where permitted. You may unsubscribe at any time.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve our services.

You can control or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

• Payment processors to securely process transactions.
• Shipping and delivery providers.
• Website hosting and technology service providers.
• Marketing and analytics partners.
• Government authorities or law enforcement when required by applicable law.

All third-party service providers are expected to protect your information and use it only for the services they provide.

Data Security

We implement reasonable administrative, technical, and physical security measures to help protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain types of processing.
• Withdraw consent for marketing communications.
• Request a copy of your personal data where applicable.

To exercise these rights, please contact our customer support team.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact our customer support team. We are committed to addressing your privacy concerns promptly and transparently.